User access control post

The cPFence WebUI isn’t just a security panel — it’s a full security and server monitoring platform. Malware protection, WAF management, bulk tools, WordPress and server utilities, 30 days of performance history, uptime monitoring, and instant alerts — all in one place.

But there was one limitation.

WebUI was built around a single hardcoded admin user.

As agencies and hosting providers adopted cPFence, they needed a way to give support staff access — without giving them full control.

That’s exactly what this release solves.

Introducing Support Users

You can now create Support Users directly inside WebUI and define exactly what they are allowed to access and manage.

No more shared admin credentials.
No more all-or-nothing access.
No more risky delegation.

Just controlled, structured permissions.

Click here for a Quick Start Guide


Fine-Grained Permissions

Support users can be granted access to specific tools and actions across WebUI, including:

  • Dashboard visibility and stats commands
  • IP whitelist and blacklist management
  • Temporary IP actions
  • Malware scans and scan control
  • Quarantine management
  • Vulnerability reports
  • WAF rule enable/disable and monitoring
  • WAF and OWL log streaming
  • Cluster site access
  • And more

Permissions are grouped logically, making it easy to assign exactly what’s needed — and nothing more.


Server-Level Restrictions

Managing multiple servers?

Support users can be limited to:

  • Local server only
  • Selected remote servers

This means you can safely delegate responsibility without exposing your entire infrastructure.


Built for Real-World Teams

Granular user access control is designed for:

  • Hosting companies with internal support teams
  • Agencies managing client infrastructure
  • Companies with tiered admin structures
  • Teams working with outsourced technicians

You can now hand over access with confidence — knowing every permission is intentional.


Start Your Free Trial

If you’re not using cPFence yet, now is the perfect time to experience the full power of WebUI — advanced security, deep monitoring, bulk management tools, and now structured user access control.

Start your free trial today and see how cPFence helps you secure, monitor, and scale your infrastructure — all from one powerful panel.

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